Support
If you need help with Endpointly – API Watch, we’re here to help.
Please email: [email protected]
Include (if possible):
- App version and iOS version
- Device model (iPhone/iPad)
- The feature you were using (API Monitoring, Endpoint Watch, Uptime Checks, Response Tracking, Status Monitoring, Performance Metrics, Logs)
- The endpoint or API URL you were testing or monitoring (you can redact sensitive information)
- Any error messages and what you expected to happen
- Screenshots or screen recordings of the issue
Notes:
- Some features require an active internet connection.
- Monitoring results depend on third-party API availability and server response behavior.
- Rate limits, authentication, and network conditions may affect accuracy and timing of results.
- Historical data may vary depending on device storage and retention settings.
We’ll reply as soon as possible.